Privacy Policy
Effective Date: February 24, 2025

At Freezeconanie, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, make a purchase, or engage with our services.

1. Information We Collect
We collect personal information that you provide to us when you interact with our website, such as when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact us for customer service

This information may include:

  • Name
  • Email address
  • Shipping and billing address
  • Payment details (processed through secure third-party payment processors)
  • Phone number
  • Order history

2. How We Use Your Information
The information we collect is used to:

  • Process and fulfill your orders
  • Improve our products and services
  • Communicate with you about your orders, promotions, and updates
  • Personalize your shopping experience
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations

3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers, such as payment processors, shipping carriers, and email marketing platforms, to help us operate our business and fulfill your orders. These third parties are obligated to use your information only for the purpose of providing the requested services and are not allowed to use it for their own purposes.

4. Data Security
We take the security of your personal information seriously. We use industry-standard encryption methods (SSL) to protect sensitive data during transmission. While we take reasonable measures to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve the functionality and performance of our website. Cookies are small files that are stored on your device to track your preferences and enhance your user experience. You can manage or disable cookies through your browser settings, but doing so may affect the functionality of certain parts of our website.

6. Your Rights and Choices
You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections or updates to your information
  • Opt out of receiving marketing communications
  • Request the deletion of your personal data (subject to legal retention requirements)

To exercise any of these rights, please contact us at info@freezeconanie.com.

7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy
Freezeconanie reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated effective date. We encourage you to review this policy periodically for any updates.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Thank you for trusting Freezeconanie with your personal information. We are dedicated to maintaining your privacy and ensuring a safe online experience.